PRIVACY NOTICE
La Viña General Hospital, Inc.
Effective Date: August 7, 2026
Introduction
La Viña General Hospital, Inc. ("LVGHI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how La Viña General Hospital, Inc. collects, uses, processes, stores, protects, and, where applicable, discloses personal information when you visit or interact with our website:
lavinageneralhospitalinc.com
This Privacy Notice applies specifically to personal information processed through the LVGHI website and its online features.
LVGHI is committed to processing personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and applicable rules, regulations, and issuances of the National Privacy Commission ("NPC").
The DPA requires personal information processing to observe the principles of transparency, legitimate purpose, and proportionality.Who We Are
La Viña General Hospital, Inc.
L. Alkuino St., Poblacion
Valencia City, Bukidnon, Philippines, 8709
Website: lavinageneralhospitalinc.com
Privacy Contact: lvghit2021@gmail.com
For questions, concerns, or requests regarding the processing of your personal information, you may contact us through the email address above.Personal Information We Collect
The information we collect depends on how you interact with our website.
3.1 Contact Us Form
The LVGHI website provides a Contact Us form for general inquiries.
The form collects only:
Name
Email address
Message
The information you voluntarily provide through the Contact Us form may be used to understand and respond to your inquiry and, where appropriate, direct it to the appropriate LVGHI personnel or department.
Important Notice Regarding Health Information
The Contact Us form is not intended for the submission of sensitive personal information or confidential medical information.
Please do not include the following in your message:
• medical records;
• laboratory results;
• diagnostic images;
• prescriptions;
• diagnoses;
• detailed medical history;
medical identification numbers; or
other confidential health information.
Health information is classified as sensitive personal information under Philippine law and receives additional protection under the Data Privacy Act.
If you require medical assistance, please contact LVGHI through the appropriate hospital channels or seek immediate medical attention when necessary.Information Collected Automatically
When you visit the website, certain technical information may be processed automatically by the website platform or services supporting the website.
Depending on the technologies and services enabled, this may include:
• IP address or network information;
• browser type;
• device type;
• operating system;
• pages visited;
• referring pages;
• approximate location information;
• website interaction information;
technical information necessary for website security; and
information concerning website performance.
The specific information collected may vary depending on the website's configuration and third-party services.
LVGHI seeks to limit the collection of information to what is reasonably necessary for legitimate and specified purposes, consistent with the DPA's principle of proportionality.Why We Collect Personal Information
LVGHI may process information collected through the website for the following purposes:
5.1 Responding to Inquiries
Information submitted through the Contact Us form may be used to:
• respond to your message;
• answer your inquiry;
• communicate with you regarding your request;
provide information about LVGHI; and
direct your inquiry to the appropriate hospital personnel or department.
5.2 Website Operation
Technical information may be processed to:
• maintain website functionality;
• improve website performance;
• identify technical problems;
• maintain website security;
prevent abuse or malicious activity; and
understand general website usage.
5.3 Analytics
Where analytics are enabled, information may be used to understand general website performance and visitor behavior so that LVGHI can improve the website.
LVGHI's preferred approach is to use privacy-conscious analytics functionality available through the website platform rather than unnecessarily adding additional tracking technologies.
5.4 Legal and Regulatory Compliance
Information may also be processed when necessary to comply with applicable laws, regulations, lawful orders, or other legal obligations.Lawful Basis for Processing
Depending on the particular processing activity, LVGHI may process personal information on a lawful basis recognized under Philippine law.
These may include:
• consent, where applicable;
• fulfillment of a requested service;
• compliance with a legal obligation;
• protection of vital interests where applicable;
pursuit of legitimate interests, provided that such interests do not override the fundamental rights and freedoms of the data subject; and
other lawful bases recognized under the Data Privacy Act.
The DPA recognizes legitimate interest as a lawful basis when the legitimate interests pursued do not override the fundamental rights and freedoms of the data subject.
LVGHI will determine the appropriate lawful basis according to the specific processing activity.Consent
Where processing requires consent, LVGHI will obtain consent through an appropriate mechanism.
Consent must be freely given, specific, informed, and appropriately documented.
A data subject may withdraw consent where consent is the applicable legal basis, subject to applicable legal requirements and consequences.
The DPA's implementing rules recognize consent as a freely given, specific, informed indication of a data subject's will.Data Sharing and Disclosure
LVGHI does not sell personal information.
Personal information may be disclosed or made accessible only when reasonably necessary and permitted by law.
This may include disclosure to:
• authorized LVGHI personnel;
• departments responsible for responding to an inquiry;
• website hosting or technical service providers;
• website security or functionality providers;
• third-party services integrated into the website;
• government authorities where legally required;
professional advisers where appropriate; or
other parties where disclosure is legally permitted or authorized.
Where third parties process personal information on behalf of LVGHI, appropriate safeguards should be maintained consistent with applicable privacy requirements.Third-Party Services and Embedded Content
The LVGHI website may contain third-party content or functionality, such as:
• maps;
• videos;
• social media content;
• analytics;
security services; or
other embedded website features.
When you interact with an embedded third-party service, that third party may process information according to its own privacy policy and terms.
LVGHI does not control the privacy practices of third-party websites or services.
We encourage visitors to review the privacy policies of third-party services when interacting with them.Cookies and Similar Technologies
The website may use cookies or similar technologies where necessary for website functionality, security, performance, or analytics.
LVGHI will seek to minimize unnecessary tracking technologies.
Where third-party services introduce cookies or similar technologies, their use may be governed by the applicable third party's privacy practices.
If LVGHI introduces additional analytics, advertising, or tracking technologies in the future, this Privacy Notice may be updated accordingly.Data Retention
LVGHI will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required or permitted by applicable laws, regulations, policies, and legitimate operational requirements.
Website inquiry information may be retained for a reasonable period necessary to:
• respond to the inquiry;
• maintain appropriate records;
• resolve concerns;
protect legitimate interests; and
comply with legal obligations.
LVGHI will establish and apply its internal retention periods based on the applicable record-retention requirements and its data-retention policies.
The retention period may vary depending on the nature and purpose of the information.
The NPC identifies the applicable storage or retention period as information that should be communicated to data subjects through an appropriate privacy notice.Data Security
LVGHI is committed to protecting personal information through reasonable and appropriate organizational, physical, and technical measures.
These measures may include:
• access controls;
• authentication mechanisms;
• security procedures;
• restricted access to personal information;
• system safeguards;
appropriate data-handling procedures; and
measures designed to prevent unauthorized access, disclosure, alteration, loss, or destruction.
However, no website or electronic transmission can be guaranteed to be completely secure.Your Rights as a Data Subject
Subject to applicable law and limitations, you have rights under the Data Privacy Act, which may include:
Right to Be Informed
You have the right to know whether your personal information is being processed and to receive appropriate information about the processing.
Right to Access
You may request access to personal information concerning you, subject to applicable limitations.
Right to Correct
You may request correction of inaccurate or incomplete personal information.
Right to Object
You may have the right to object to certain forms of processing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent, subject to applicable limitations.
Right to Erasure or Blocking
You may have the right to request the removal, blocking, or destruction of personal information under circumstances provided by law.
Right to Data Portability
Where applicable, you may have the right to obtain or request portability of your personal information.
Right to Lodge a Complaint
You may lodge a complaint with the National Privacy Commission if you believe your rights under the Data Privacy Act have been violated.
The NPC expressly identifies these data-subject rights and the right to lodge a complaint as information that should be communicated to data subjects.How to Exercise Your Rights
To make a privacy-related request, contact:
La Viña General Hospital, Inc.
Email: lvghit2021@gmail.com
Please include enough information for LVGHI to understand your request and verify your identity where necessary.
LVGHI may request additional information when reasonably necessary to verify the identity of the requester and protect personal information from unauthorized disclosure.Privacy Complaints
If you believe that your personal information has been processed improperly or that your rights under the Data Privacy Act have been violated, you may first contact LVGHI at: lvghit2021@gmail.com
LVGHI will review and address privacy concerns in accordance with applicable policies and laws.
You may also contact the National Privacy Commission regarding concerns falling within its jurisdiction.Children's Privacy
The LVGHI website is not specifically directed toward children.
Where information concerning a minor is processed, LVGHI will apply appropriate safeguards consistent with applicable laws and regulations.
Parents, guardians, or authorized representatives should exercise appropriate care when minors use online services.Links to Other Websites
The LVGHI website may contain links to external websites.
LVGHI is not responsible for the privacy practices, security, content, or policies of third-party websites.
Visitors should review the applicable privacy notices and terms before providing personal information to external websites.Changes to This Privacy Notice
LVGHI may update this Privacy Notice from time to time to reflect:
• changes in applicable laws;
• changes in hospital policies;
• changes to website functionality;
• changes in data-processing activities;
changes to third-party services; or
improvements to privacy and security practices.
The updated Privacy Notice will be published on this page together with its revised effective date.Contact Us
For privacy-related concerns:
La Viña General Hospital, Inc.
L. Alkuino St., Poblacion
Valencia City, Bukidnon, Philippines, 8709
Privacy Email: lvghit2021@gmail.com
Website: lavinageneralhospitalinc.com
Effective Date: August 7, 2026